My car has been towed. What should I do?

 

If you have specific questions, please call us at 309-637-0425.

Here is our standard procedure for impounded vehicles.

 

•  No vehicle will be released until all charges have been paid.

•  Any vehicle under police hold will not be released without a police hold release form.

•  Registered owner of vehicle must be present and hold a valid driver's license.

•  Cash, Visa, and Mastercard are acceptable forms of payment.

•  Vehicles will be released only during office hours unless prior arrangements have been made.

•  Office Hours are 9:00am - 5:00pm Monday-Friday (Closed major holidays)

•  A $60 Gate fee will be charged for all after-hours pick-up.

 

How can I get my belongings from my vehicle?

 

No personal property will be released from any vehicle until all charges have been paid, except for items required by law.

 

These items include:

 

•  Money - Cash, Credit Cards, Checks, Checkbooks

•  Drivers Licenses - Any wallet, purse, or other property containing any drivers license or other identifying documents/materials

•  Keys

•  Perishable Items - Food, Medication

 

What happens if I do not claim my vehicle?

Please call 309-637-0425 for details